Privacy Policy

1. Introduction

Legacy Property Management of Silicon Valley (LPMSV), operating as Team David, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, and interact with our organization.

2. Information We Collect

We collect information you provide directly to us, such as:

• Contact information (name, email, phone number, address)
• Property information (address, type, features, rental details)
• Financial information (via secure payment processing only)
• Communication preferences and consultation topics
• Information from consultations and property walkthroughs

3. Automatic Information Collection

When you visit our website, we may automatically collect:

• Device information (browser type, IP address, operating system)
• Usage data (pages visited, time spent, links clicked)
• Cookies and similar technologies for site functionality
• Analytics data to improve our services

4. How We Use Your Information

We use collected information to:

• Provide and manage property management services
• Process bookings and consultations
• Send confirmation emails and updates
• Improve our website and services
• Comply with legal obligations
• Send marketing communications (with your consent)
• Prevent fraud and ensure security

5. California Privacy Rights

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), you have rights including:

• Right to know what personal information we collect
• Right to delete personal information we hold
• Right to opt-out of data sales (we do not sell personal information)
• Right to non-discrimination for exercising privacy rights

To exercise these rights, contact us at privacy@lpmsv.com

6. Data Security

We implement industry-standard security measures to protect your personal information:

• Encryption: All data transmitted to and from our website is encrypted using SSL/TLS protocols (HTTPS)
• Secure Storage: Personal information is stored on secure servers with restricted access
• Access Controls: Limited employee access to personal data on a need-to-know basis
• Regular Audits: Periodic security assessments and vulnerability testing
• Payment Security: We do not store credit card information; all payments are processed through PCI-DSS compliant processors
• Data Backup: Regular encrypted backups to prevent data loss
• Incident Response: Documented procedures for security breach notification and remediation

Important: While we implement robust security measures, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords, enable two-factor authentication where available, and report any suspicious activity immediately to security@lpmsv.com

7. Sharing Your Information

We share personal information only:

• With service providers necessary for operations (payment processors, email services)
• To comply with legal requirements and law enforcement
• With your explicit consent
• In connection with business transfers or acquisitions

We do not sell your personal information to third parties.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance functionality and improve user experience:

• Necessary Cookies: Required for website functionality, security, and user authentication
• Analytics Cookies: Help us understand website usage and improve our services
• Marketing Cookies: Used to deliver relevant advertisements (with your consent)
• Functional Cookies: Remember your preferences and settings

You can manage cookie preferences through our cookie consent banner or your browser settings. Note that blocking certain cookies may impact website functionality. For more information, visit our cookie settings.

9. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to external sites, and we are not responsible for their privacy practices. Please review their privacy policies before providing personal information.

10. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it immediately.

11. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Property management records are retained per California real estate regulations (typically 3-7 years). You may request deletion of your data at any time, subject to legal requirements.

12. International Data Transfers

Our services are based in California, USA. If you access our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our database is operated.

13. Your Rights

You have the right to:

• Access your personal information we hold
• Request correction of inaccurate data
• Request deletion of your data (subject to legal requirements)
• Object to processing of your personal information
• Request data portability
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

14. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have security concerns, please contact us at: